Open to leadership roles · Abu Dhabi, UAE

Shahid Hamsa — PMP® IT Project Lead · Application Lead · Delivery Lead

Turning manual processes into enterprise software that ships.

13+ years leading enterprise application delivery, digital transformation and system integration across ERP, CRM, .NET, SharePoint and Power BI — aligning technology with business outcomes, on scope and on schedule.

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Portrait of Shahid Hamsa
Certifications PMP® · Lean Six Sigma Black Belt · ISO 9001 Lead Auditor
Years of experience
13+
Enterprise apps delivered
25+
Professional certifications
11
Languages spoken
4
01 — About

Delivery leadership with an engineer's depth.

PMP®-certified IT Project Lead specialising in enterprise application delivery, business transformation, analytics, process optimisation and stakeholder management.

I lead cross-functional teams through the full project lifecycle — from scope and roadmap to deployment — delivering ERP, CRM, .NET, SharePoint and Power BI solutions aligned with business objectives. As a Lean Six Sigma Black Belt, Agile Scrum practitioner and ISO 9001:2015 Lead Auditor, I bring the same rigour to governance, risk and continuous improvement that I bring to the code.

I also use AI-assisted development with Claude Code to speed up application build, testing and technical documentation, so my teams deliver faster without compromising quality.

Based in

Abu Dhabi, UAE

UAE Driving License Indian Nationality
Languages
  • English
  • Hindi
  • Malayalam
  • Tamil
Currently

IT Project Lead at Massar Solutions PJSC

Leading enterprise application delivery since 2015

Education

B.Tech, Information Technology

Anna University, India · 2007 – 2011

02 — Experience

A decade-plus of shipping business-critical systems.

Massar Solutions PJSC

Abu Dhabi, UAE

Aug 2015 — Present
  1. Jan 2023 — Present Current

    IT Project Lead / Senior Software Engineer

    • Lead enterprise application development and digital transformation initiatives on .NET and SharePoint.
    • Manage multiple concurrent delivery projects — controlling scope, schedule, risk and quality to secure business outcomes.
    • Design and deliver interactive Power BI dashboards that sharpen executive reporting and operational decisions.
    • Align business stakeholders, end users and technical teams on scope, priorities and delivery roadmaps.
    • Mentor development teams and embed collaboration, knowledge sharing and Agile delivery practices.
    • Drive process improvement and operational efficiency through automation and system optimisation.
  2. Mar 2019 — Dec 2022

    Software Engineer

    • Built and maintained SharePoint Online and Office 365 portals integrated with enterprise workflows.
    • Delivered CRM and ERP-related solutions that improved organisational processes and effectiveness.
    • Gathered requirements with cross-functional teams and implemented scalable application solutions.
    • Applied Agile methods for iterative development, testing and continuous improvement.
  3. Aug 2015 — Feb 2019

    System Integration Engineer

    • Managed integration and support of Oracle HRMS, ERP, CRM, EVR and PMS applications.
    • Monitored systems, maintained servers and troubleshot issues to protect reliability and data integrity.
    • Worked with users and vendors to resolve critical issues and improve system performance.
    • Sustained business continuity through stable integration and operational support.

Earlier roles

Nov 2013 — Jan 2014 Dubai, UAE

Olive Technologies

Software Developer

Built communication and workflow solutions for the Federal Electricity & Water Authority (FEWA), delivering enhancements on tight timelines without compromising quality.

Nov 2012 — Sep 2013 Bangalore, India

Ethnix Solutions

IT Engineer

Designed software products that improved client satisfaction and market reach, and supported clients directly to resolve feedback promptly.

Aug 2011 — Jul 2012 Thrissur, India

Aitrich Technologies

Software Developer

Developed and deployed Android business applications, owning testing, debugging and maintenance for performance and usability.

03 — Capabilities

Where governance meets hands-on delivery.

Core competencies
  • IT Project Management & Delivery
  • PMP® Methodologies
  • Agile & Hybrid Delivery
  • Stakeholder Management
  • Project Governance
  • Risk Management
  • Change Management
  • Scope & Schedule Management
  • ERP & CRM Implementation
  • Power BI Analytics
  • Lean Six Sigma
  • Digital Transformation
  • SharePoint Online & Office 365
Development
C#.NETASP.NET CoreASP.NET MVCBlazor AI-Assisted Development Claude Code
Enterprise platforms
SharePoint OnlineOffice 365Oracle HRMSERPCRM
Data & reporting
SQL ServerMySQLStored ProceduresMicrosoft Power BI
Delivery tooling
Azure DevOpsJiraAsanaGit

Track record

01

PMP® certification

Earned the globally recognised PMP®, validating expertise across predictive, Agile and hybrid project management.

02

Enterprise application delivery

Led delivery of business-critical applications that raised process efficiency and digital capability across departments.

03

Executive Power BI reporting

Delivered executive dashboards that improved KPI visibility and data-driven decision-making organisation-wide.

04

System integration

Integrated Oracle HRMS, ERP, CRM, EVR and PMS systems to streamline enterprise data flow.

05

Continuous improvement

Improved operations through automation, Agile delivery practices and Lean Six Sigma methods.

06

Digital transformation

Directed end-to-end delivery from initiation to deployment, managing scope, schedule, quality and stakeholder expectations.

04 — Selected work

Applications & portals, built from scratch.

Enterprise applications designed and delivered end-to-end — replacing manual, paper-based processes with automated digital workflows.

Internal system

Expense Claim Portal

An automated expense management system that eliminated paper-based claims. Employees submit digitally; claims route through a configurable approval workflow before reimbursement.

  1. 1Employee submits claim
  2. 2Manager review & approval
  3. 3Finance / PRO / HR payroll validation
  4. 4Reimbursement processed
  • Eliminated paper-based approval chains
  • Configurable, multi-level approval workflow
  • Full audit trail and claim status tracking
ASP.NET CoreBlazor ServerDevExpressSQL Server
Internal + external

HR Recruitment Portal

An internal recruitment system that routes new-hire requests through a 9-level approval chain up to the CEO. From the portal, HR sends candidates a secure external link to submit their details for the job; once a candidate submits, HR reviews the application and takes action on it.

  1. 1Hiring request approved internally
  2. 2HR sends secure link to candidate
  3. 3Candidate submits details externally
  4. 4HR reviews & takes action
  • 9-level approval chain for new-hire requests, up to the CEO
  • External candidate links: no account or login needed
  • Candidate submissions flow straight back to HR for action
Blazor ServerDevExpressSQL Server
Internal

FinanceHub Portal

Lets finance leaders assign tasks to the team and track job status in real time.

Blazor ServerDevExpressSQL Server
Internal

Credit Application Portal

Routes new customer credit requests from Sales through Finance approval before ERP onboarding.

Blazor ServerDevExpressSQL Server
Internal

Credit Application Request Portal

Automates the Sales-to-Finance credit approval hierarchy for authorised users.

SharePoint Online
Internal

Fleet Petty Cash Portal

Digitises petty cash disbursement for Fleet, replacing the paper IOU process.

Blazor ServerDevExpressSQL Server
Internal

Contract Portal

Tracks supplier contracts with automated renewal and expiry alerts for Procurement.

Blazor ServerDevExpressSQL Server
Internal

Passport Request Portal

Handles employee passport requests with full PRO in/out tracking.

Blazor ServerDevExpressSQL Server
Internal

Conflict of Interest Portal

Automates annual COI declarations with employee digital sign-off.

Blazor ServerDevExpressSQL Server
Internal

Whistleblowing Portal

Lets employees raise complaints confidentially or anonymously for HR/QHSE review.

Blazor ServerDevExpressSQL Server
Internal

Gifts Register Portal

Logs supplier gifts received by staff for HR compliance review.

Blazor ServerDevExpressSQL Server
Internal

Job Recruiter Portal

Lets recruiters post jobs, review applicants and auto-notify candidates.

ASP.NET MVCSQL Server
Internal

HR Policy Portal

Gives employees a searchable library of company HR policies.

ASP.NET MVCSQL Server
Internal

Insurance Portal

Automates SLA and penalty tracking for vehicle insurance across Workshop and Fleet.

Blazor ServerDevExpressSQL Server
Internal

EVR Portal

Automates employee requests and approvals for official-purpose vehicles.

Blazor ServerDevExpressSQL Server
Internal

Vehicle Movement Management

Tracks vehicle-to-driver-to-department allocation across the company.

ASP.NET MVCSQL Server
Internal

Assets Tracker

Tracks company assets assigned to each employee and department.

ASP.NET MVCSQL Server
External

Asset Disposal Portal

Lets Admin list disposable assets online for supplier bidding and sale.

ASP.NET CoreSQL Server
Internal

ESG Portal

Centralises suggestions, near misses and complaints for QHSE tracking.

Blazor ServerDevExpressSQL Server
Internal

Scan3PL Portal

Digitises and organises scanned 3PL documents by date, viewable on a dashboard.

Blazor ServerDevExpressSQL Server
Internal

IT Admin Portal

Centralised dashboard to monitor IT department activities by access level.

Blazor ServerDevExpressSQL Server
Internal

MassarHome

Internal hub for IT apps, forms, staff directory and employee feedback.

ASP.NET MVCSQL Server
External

Supplier Onboarding Portal

Lets suppliers self-register and submit company and compliance details for Procurement review and approval.

ASP.NET CoreMVC 5SQL ServerOffice 365
External

PayPerKay

Web & mobile vehicle leasing platform, maintained with continuous uptime monitoring.

PHPMVC Framework
Internal

Bitrix CRM

Core Sales & Rental CRM — built the full pipeline for lead and deal tracking.

Bitrix24 CRM
Internal

Legal Tracker

Tracks company legal activities with higher-level approval routing.

SharePoint Online

Plus several additional internal portals developed over the years.

05 — Certifications & Education

Certified across delivery, quality and data.

Jul 2026

Project Management Professional (PMP®)

Project Management Institute (PMI)

Education

Bachelor of Technology (B.Tech), Information Technology

Anna University, India

2007 — 2011

  • Certified Lean Six Sigma Black Belt & Green Belt

    CPD

  • ISO 9001:2015 Lead Auditor — Quality Management System

    CPD

  • Introduction to AI

    Google

  • Foundations of Project Management

    Google

  • Version Control with Git

    Coursera

  • Advanced Relational Database and SQL

    Coursera

  • Business Analysis & Process Management

    Coursera

  • Microsoft Power BI Data Analyst

    Microsoft

  • Agile Scrum Foundation

    HRD Trainings, UAE

  • Programming in Blazor 5 (ASP.NET Core 5)

    Koenig Solutions, UAE

06 — Contact

Let's deliver what's next.

Open to opportunities in IT Project Management, Delivery Leadership, Enterprise Applications, Business Transformation, Process Excellence and Technology Management.

shahidkh5@gmail.com